Shipping Policy

We are dedicated to delivering your premium mobile accessories safely and efficiently. We carefully inspect and securely package every item to ensure it reaches you in pristine condition.

✈️ Fast Dispatch

Ships in 1-2 days

🌍 Global Delivery

Shipping worldwide

📦 Secure Packaging

Premium protection

🔍 Order Tracking

Track every step

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.
  • Note: During high-volume periods or new product launches, processing times may be slightly extended.

2. Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. Below are our standard estimates:

Shipping Method Estimated Delivery Time Cost
US Standard Shipping 5 - 9 Business Days $5.99
International Shipping 7 - 15 Business Days Calculated at checkout

3. Customs, Duties, and Taxes

PCM Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping FAQs

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Do you ship to P.O. Boxes?

Yes, our standard shipping option can deliver to P.O. Boxes. However, expedited shipping services typically require a physical address.

What if my package is delayed or lost?

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at help@procasemall.com with your name and order number, and we will look into it for you right away.

My tracking shows "Delivered" but I haven't received it. What should I do?

Sometimes carriers mark packages as delivered before they physically drop them off. Please wait 24 hours. Also, check with neighbors or your building's front desk. If it still hasn't turned up, contact our support team for assistance.

Need further assistance with your shipment?
Contact us at: help@procasemall.com